Technician Did Not Arrive, Unable to Install Internet Services
We had on schedule for a technician to come to our new apartment and install our new internet today between 8am CST and 6pm CST. This technician dropped off the modem but immediately left. We have no way of using our internet and both work from home, so this is causing massive, multiple inconveniences and is extremely disappointing. When trying to reschedule on the phone to get a new day solidified, I remained on hold for 40 minutes and was then hung up on. Then, while attempting to utilize your website scheduler, the calendar seemingly has "no dates" available even as long as 10 days beyond today. Please help us get connected with a technician immediately, preferably tomorrow, so we can no longer fall behind on our work and have to deal with the stress and frustration it has caused.