New Member
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3 Messages
Technician Damaged wall
The technician that is in charge of internet installation has damaged a wall trying to move a closet that was nailed to the wall. I tried to contact to customer care (chat and phone) but no way to reach a person I charge of those issues. I do not know how to proceed.
Accepted Solution
Official Solution
davemize
ACE - Professor
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3.6K Messages
2 m ago
To file property damage claims contact Sedgwick, the company that handles all of AT&T's damage claims.
Claims Management Services - 855-365-4976
Option 1 - Check on existing claim
Option 2 - Speak to AT&T CC for service related issues
Option 3 - Start a new property damage claim
Existing claims can be reviewed at the portal www.mysedgwick.com
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DiegoMB
New Member
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3 Messages
2 m ago
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ATTHelp
Community Support
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179.8K Messages
2 m ago
Hi there, DiegoMB! We understand that you have gotten some property damage from a recent install or repair. We would love to point you in the right direction.
Now, @davemize is correct with the information that he gave you. Thank you @davemize for all that you do for the AT&T Community Forums.
If there is anything that we can help you with, please return back here and we can see if we can help.
Thanks for using the AT&T Community Forums.
Mathew, AT&T Community Specialist
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