Tech no call no show
If it wasn’t for the fact that ATT is the only option in my apartment building I would never have gone with them. Trying to get this wifi set up has been hands down the most miserable experience I have ever had with a telecom company in my entire life. The customer service team is useless, the appointments mean absolutely nothing apparently, and there isn’t a single person on the other end of the phone that can tell me when someone will be out to my place to sort this out. I’m going on day 6 and I’m ready to move out just so I never have to be remotely tied to this company ever again. It’s mind boggling that there aren’t more posts about how abysmal ATT’s quality of service is.