Find the perfect gift for the grad in your life with Graduation gifts that connects us from AT&T.
Get superfast AT&T Fiber internet
RDiersing's profile

18 Messages

Thursday, April 11th, 2024 2:36 AM

Static IP address

Can I get one static IP address for my high speed fiber connection?  If yes, how do I do that?

Accepted Solution

18 Messages

1 month ago

Thanks to everyone here.  I finally got back to this project, called the 800 number, got a person who gave excellent customer service on both of my questions.

Community Support

 • 

232.4K Messages

2 months ago

Hi @RDiersing,

 

We understand that your concern. Let's get the help you need with static IP address.

 

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns. To get the help you need for your unique issue, please review our Contact Us page - https://www.att.com/support/contact-us/, and choose the best option to reach out to us. You can call, chat, or reach out via social media, and we can review your specific issue and provide you support. If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help.

 

Thank you for contacting AT&T Community Forums,
Maria, AT&T Community Specialist.

Employee

 • 

190 Messages

2 months ago

You have to call cust. care to order static IP.

Former Employee

 • 

22.4K Messages

2 months ago

Block of 8 static IPs with 5 usable is $99 installation plus $30 a month for the block.

Tutor

 • 

444 Messages

2 months ago

You may be required to become a business customer.

While AT&T has offered static IP addresses to consumers in the past, it is not supposed to be done.

ACE - Professor

 • 

5.6K Messages

2 months ago

@RDiersing 

I think you’ll find your public IP address will not change while you have your account.  

Employee

 • 

190 Messages

2 months ago

Static IP is still offered for residential customers and there's no need for tech to swing by nor 99usd fee either as it's something that can be done over the phone.

18 Messages

2 months ago

Thanks for all the comments here.  I am a business customer so I gather it is possible.  I do not find the AT&T website the easiest thing to navigate.

Robert

Former Employee

 • 

22.4K Messages

2 months ago

Businesses are not allowed to perform self install, thus the $99 tech installation.

At least when I was a tech… even to swap a gateway was a dispatch. 

Employee

 • 

190 Messages

2 months ago

Do businesses have tech availability on a same day?

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.