Skip to main content
AT&T Community Forums
Announcements
Get to the head of the class with our Back to School deals!

Contributor

 • 

1 Message

Wed, Feb 6, 2019 7:09 PM

Sprinkler damage by AT&T fiber optic cabke installation crew

AT&T fiber optic cable installation contractor crew did significant damage to my lawn sprinkler system while installing fiber optic cable in front of my house,  I don't know who/how to contact to get resolution of this issue.  I don't want to file a complaint with BBB, but I will if AT&T does not step up to repair.  They also only covered their holes but did not sod or seed the dug up areas of my lawn,  Not very happy with the work done by the contractor.

Responses

Accepted Solution

Official Solution

Brand User
ATTHelp

Community Support

 • 

125.1K Messages

a year ago

We understand your frustration, @steven436.

Feel free to check out our forums thread with everything you need to know about filing a property damage claim.

We hope this helps.

John, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

 • 

2 Messages

a year ago

Hi Steven, did you have any luck getting your property damage fixed?  I have the same issue, sprinkler system damaged and yard not repaired.  I'm in Charlotte, NC

Get started...

Ask a new question