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RosemaryB's profile

Tutor

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5 Messages

Sat, Aug 14, 2021 2:23 AM

Smart Home Manager App Won't Download

I've been trying to download this app all day and it just sits there pending. I cleaned up my phone - it's running optimally, no viruses, I even deleted a bunch of apps I wasn't using to make room for it, just in case the file was too large, and I restarted my phone. Nothing has worked. This is supposed to be the first step in setting up my wifi. It's already taken 2 weeks to get THIS far. I just moved to a new place and I've got to get this up and running so I can work man, this has been just brutal with this company! So many people working that have no answers. Can anyone help me with this one? I have a Note 8, and always keep it updated.

ATTHelp

Community Support

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172.1K Messages

2 m ago

We're happy to help you with the smart home manager, @RosemaryB!

 

Until we can get the app working on your phone, visit the Smart Home Manager website to set up your Wi-Fi.

 

What happens when you try to install the app from the Google Play store?

Does an error message come up or does it attempt to download, then crash?

 

The more information we have, the better. We'll be awaiting your reply!

 

Aminah, AT&T Community Specialist

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