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Scott16's profile

Contributor

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3 Messages

Saturday, September 9th, 2023 11:11 PM

Sharing files over a Wi-Fi network

With my new fiber router, an AT&T Arris BGW320-500, my computer is unable to see any other computers on its wifi network, even though all my computers have Windows network discovery turned on, with the box checked for automatic setup of network connected devices. Is there some setting in this new fiber router that also needs to be set? I couldn't find anything obvious when I logged into it and looked through the various tabs content. I never had this problem with my previous router, an AT&T Arris BGW210-700 - used for twisted pair service.

Accepted Solution

Community Support

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232.8K Messages

9 months ago

Hi @Scott16, We hear you and glad to help!

 

We recommend that you perform a factory reset on your router.

 

Let us know if this helps. Please feel free to reach out to us for further assistance.

Jasmine, AT&T Community Forum specialist

Contributor

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3 Messages

9 months ago

Before performing a factory reset, I tried just a restart, and that didn't fix the issue. But the factory reset did fix it.  Thanks so much for your help.

Scott16

Community Support

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232.8K Messages

9 months ago

Hey again @Scott16,
That's fantastic! So happy to know that the issue has been fixed.
Please feel free to reach out to us if there's anything else we can help you with. We're just a DM away.

Jasmine, AT&T Community Forum Specialist

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