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jmunoz718's profile

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Friday, November 3rd, 2023 5:01 PM

Running Fiber optic cable install

I live in South Carolina in Rural  Area  there is ATT fiber around other streets but not  on the street I live on there's about 20/30 Houses that would like to get internet service and we are all trying to figure out how can we get this to happen for all of us The name of the two streets are Mattie Campbell  Rd  and OLIVER SCOTTS mill rd  The city is Honea Path, South Carolina, 29654

Accepted Solution

Former Employee

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22K Messages

4 months ago

https://broadbandnow.com/South-Carolina/Honea-Path?zip=29654

looks like WCTEL is who offers fiber in that zip code.

For rural areas from ATT would likely be cell tower ATT AIR


https://www.att.com/internet/internet-air/

Community Support

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229.6K Messages

4 months ago

Hello @jmunoz718,

Thank you for reaching out to us! We understand that you want our AT&T fiber internet service, and we'd be happy to assist you with this. 

We'd recommend checking out our information on when AT&T Fiber will be available. You can also sign up to be notified when Fiber internet service is available at your address.

There are a few factors that could be preventing your address to have Fiber internet service:

  1. Distance – AT&T Internet is a distance-dependent service. If you are too far away from the equipment, certain services may not be available. This means your neighbor may have service, but your home cannot. 
  2. Equipment is not available – To get service, AT&T Internet equipment has to be in the area. In some instances, it isn't. As above, this could mean a neighbor may have it, but service was not expanded to your home. We do not have information if or when it will be. If you have 1 Gig Fiber and want to upgrade to 5 Gig, please be patient with us we work to expand that footprint.
  3. The area is not built for AT&T Internet/ Fiber – some areas are not internet ready. The Community team does not have information if or when it will be since installation is factor dependent as mentioned at the top of the page. Distance and equipment can also play a factor in instances like this.
  4. Another competitor services the area - This happens from time to time but it does not mean all services are not available to you. Check out other internet options below!
  5. For some internet services, what is offered during the point of sale is an estimate. Most of the time, what is offered will be installed. To determine if service is available, our techs will perform tests beforehand and let you know of any issues.

Please check availability for fiber, our team will reach you when fiber is available to your residence.

We are continually expanding our fiber footprint to many households every day. You can sign up for a notification if it does become available in the future, please visit http://sm.att.com/dfc89aeb Me. We will send you a notification via your preferred method as soon as AT&T Fiber becomes available to you.

We hope this information is helpful and thanks for reaching out to AT&T Community Forums!
Leon, AT&T Community Forum Specialist

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