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ajbiii's profile

Contributor

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3 Messages

Fri, Oct 16, 2015 3:57 PM

Raleigh Gigapower Speed not as advertised.

Anyone in the Raleigh market experiencing speeds considerably less than advertised on Gigapower?  I'm consistently getting 150-200mbps hardwired directly to the Uverse modem with all other devices (including the TV access point) unplugged.  I've also repeated the test with multiple devices and ethernet cables.  This is 15% of the advertised throughput.  The techinician struggled with the same issue during installation.  Only when he chatted with an ATT rep was he able to get a speed above the acceptable threshold of 700mbps.  I haven't canceled my TWC Roadrunner yet, which cheaper and being upgraded to 200/20 this month.  If this doesn't get resolved I'm going to stick with TWC as my 30/5 connection was pretty robust.  

nated0309

Tutor

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16 Messages

6 y ago

I have the same issue in Houston, they promised 1GB up and down and download is around 800 and upload is 300 and that is hardwired with nothing else connected.  If I could get Comcast, I would....

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