Available Now: Buy the new iPhone 14, iPhone 14 Pro and iPhone 14 Pro Max from AT&T!
Get superfast AT&T Fiber internet
cnelson3111's profile

New Member


1 Message

Mon, Jul 11, 2022 6:50 PM

Open fiber pedestal

I have an open pedestal that is in the middle of my yard and wires are exposed. I believe it is a safety issue.  I have contacted ATT customer, repair, and buried wired departments to let them know of the situation and they are basically giving me the runaround.  No one can help me besides transferring me to a department that does not know how to fix or report the problem.  I would like to get this fixed asap as I have children who like to play in the yard.     Any suggestion will be great appreciated.



Community Support


200.4K Messages

3 m مضت

Thank you for letting us know about this, cnelson3111. Due to what you have experienced, we'd like to invite you to a Direct Message so we can take a closer look.

Keep an eye out for a notification at the top right-hand corner of the forums, next to the bell icon, for our Direct Message.

Donovan, AT&T Community Specialist

Need help?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.