M

New Member

 • 

13 Messages

Sun, Nov 21, 2021 3:43 PM

Closed

ONT Box

Hello:

I have had to cancel two accounts now for the Fiber 1000 that I ordered. I just spent an hour with chat and supposedly their supervisor over the simple question≥ When will my tech come to install the ONT Fiber box so I can begin trying out the Internet 1000. Both times they appear "incapable" of providing an answer. Has anyone else experienced this poor communication issue?

browndk26

ACE - Professor

 • 

4.1K Messages

2 m ago

No need to post multiple threads.  Admins please close this thread. 

Need help?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.