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jdmcpeak's profile

Contributor

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1 Message

Tue, Nov 8, 2016 9:53 PM

new fiber installation

I am having new  internet service in my house 

customer rep says that I now have fiber service to my house

my area has all under ground utilities.

 

no one has been in my back yard to intall new cable.

 

How does this work if no new wireing has been install

 

I originally cancelled my ATT internet because of the low 10-12 MPS speeds

 

they now say I will get 18

 

should I be questing this??

Contributor

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3 Messages

5 y ago

The rep was just saying you can now check if gigapower is avaliable for your area. They do not mean your current service is now gigapower. Trust me a rep came by my place and it's been 6 months that gigapower is not avaliable. Thank god for Time warner cable.

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