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New Member

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1 Message

Mon, Aug 16, 2021 2:03 PM

New Construction Home

AT&T fiber internet is available for both my neighbors addresses (directly beside my new home) but is showing not available for my new address. I am unable to get assistance with address validation through multiple calls to customer service, is there anything else I can try? 

Constructive

Employee

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23.8K Messages

2 m ago

at&t uses usps to validate addresses, is your address completely registered with the post office?

Juniper

ACE - Expert

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28.9K Messages

2 m ago

Are they not submitting an address validation request or what answer are they giving you when you ask about it? Once submitted it may take a few weeks, as part of the process is sending a tech out to physically verify if there is actually service to the home and room to add another subscriber.

Your new home is this brand new built, or just new in the sense you recently moved in? If the latter is your address fully updated with USPS?

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