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TylerCColey's profile

New Member

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1 Message

Mon, Sep 19, 2022 6:56 PM

Modem relocation

hey I’ve been trying to figure out how to schedule an appointment for a tech to come out and relocate the at&t modem from downstairs in the living room to upstairs in the bonus room I just got a gaming pc and wifi just doesn’t do the trick in the bonus room I need ethernet for my pc can you help me with scheduling an appointment please 

browndk26

ACE - Professor

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4.9K Messages

3 months ago

This is a customer to customer forum. Call 800-288-2020. Say internet after the voice prompts. When connected to a person. Tell them you want your gateway moved to a different room in the house. Approximately $150 charge to do this. Depending on how your home is set up, it may be a simple job or one that the tech cannot do. When the tech arrives, they will determine if the job can be done. Expect long hold times to schedule. Might be worth trying to schedule through chat on the att app.  

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