Scheduled installation for 6/6/2023. Technician came out, but couldn't find the terminal on our block to make the connection to the house. Several houses in the neighborhood have ATT Fiber.
ATT said they would send somebody out to locate the box, but we haven't heard a peep. Multiple phone calls and hours on the phone with customer service have not yielded any results. It's getting to a point where this is affecting my work since I'm fully remote. There's only so much you can do with a hotspot.
Any advice on who I can contact to get the ball rolling on a status update and some progress?