Missing cable burying_Risk of major damage
AT&T's Internet Service is amazing, but there is a lack of quality of service in other areas. The technician came at the beginning of January to install the Internet at home and found he was to connect an external wire to the street. He left the wire unburied "temporarily" but 2 months after, there is no way in this world t AT&T finishes the job and the wire is exposed outdoors, at risk of being cut or damaged by rodents. After 2 months finally, AT&T sent someone who literally took 5 minutes outside and said it "is not my job to bury wires". I thought it was a joke, he was serious. Hope some day these guys come and fix the problem, otherwise, we will need to cancel the service if it is down for some reasons out of my control (wire cuts).