Lots of Questions & Concerns - (mandatory() Upgrading to Fiber
I am reluctantly upgrading to Fiber 300 from Internet 50 as I received a dreaded upgrade or your services will be disrupted email. It's not that I don't want the better service - it's the journey to get there that I worry about with regard to install. We have install scheduled for next week. There is no clear info available and I know much is luck of the draw of the tech we get.
We have had fiber in our area for years so I know the infrastructure is here but I am concerned about what will need to be done outside and inside my house. I have not seen anyone have their lawns dug up at leasts not from the front yard so am hoping that will not happen for us. Does the tech go up in the attic to wire and drop the line to the location we want the gateway?
I want the new gateway in one of our spare bedrooms where our current router is located. I want to insure the tech runs fiber to that location so we get the full benefit of the upgrade.
We currently have a box on the outside of our home in the backyard where the current above ground line runs to the box from the pole. We were not the owners when internet, etc was originally installed but have been here 10 years.
We also have uverse tv - one wired and one wireless box w/access point. When I scheduled fiber upgrade online nothing was asked about tv service. Does our uverse service stay the same? We use same equipment? Will we potentially lose our recordings or scheduled recordings?
Will we be offline the entire time he is at our house or will we have wifi until he is ready to setup the gateway and transfer servcie?
I know from what I have rad that we can keep same SSID/password so hopefully most wifi devices (phone, tablets, nest and ring cameras, smart thermostat, smart smoke detectors and rachio sprinkler controller, etc) should auto-reconnect.
Do we still go to http://192.168.1.254/ to see our gateway after install?
Lastly does one tip the installer?
Thanks for any and all insight and suggestions to make sure we ask the right questions or to tell the tech what we want.