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New Member

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1 Message

Wed, Jul 21, 2021 10:18 PM

Invisible Fence Line Cut TWICE

I would like someone to reimburse or credit me for damage done to my property as a result of the AT&T technician burying the fiber wire at our house and my neighbor’s.

the first issue is that AT&T technician who was sent to bury the Fiber line on our property cut the invisible fence line. Before he started the job, I told him to stay close to the house and watch for the flags. Clearly he ignored this!!!

Then when our neighbors had their Fiber buried the technician ignored the flags and cut our invisible fence line AGAIN! we have spent $294.40 on repairs. We literally just moved all our services back to AT&T and this is infuriating. Please credit our account for the repairs for the damage. 

Thank you.

Responses

Accepted Solution

davemize

ACE - Professor

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3.5K Messages

2 m ago

To file property damage claims contact Sedgwick, the company that handles AT&T's damage claims. 

Claims Management Services - 855-365-4976

Option 1 - Check on existing claim

Option 2 - Speak to AT&T CC for service related issues

Option 3 - Start a new property damage claim

Existing claims can also be checked via portal www.mysedgwick.com

Constructive

Employee

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23K Messages

2 m ago

This is a customer populated forum not AT&T call them 

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