New Member
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1 Message
Internet self install help
My new house has fiber already, I ordered At&T tv and 1g internet. I got the self install kit.
Internet not working, says offline in the smart home manager. I need tech help and no one answers the phone. HELP?!?!?
ATTHelp
Community Support
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231.4K Messages
4 years ago
Afternoon @Rnkate79,
Sorry for the delay. Our teams are extremely busy due to current events.
We recommend using the FixIt tool to address this. Just text Text myATT to 556699 to download the app.
ChrisZ, AT&T Community Specialist
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