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mikinowhite's profile

New Member

 • 

2 Messages

Sun, Jun 19, 2022 2:32 AM

Internet installation

I was told my internet was going to be installed within 2-4 days. That hasn’t happened now they are saying wait another 48 hours to even be able to call someone. Now I checked my account and it says my tech will be coming on December 31st 2036.

Constructive

Employee

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29.3K Messages

3分前

That dates a placeholder until your new appointment is scheduled. 

dave006

Scholar

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3.3K Messages

3分前

And that date is to keep you install in the system possibly while some outside service is complete or due to scheduling of techs or in a worst case your address can't actually be served at this point.

That's why they want you to wait another 48 hours to see if there is another ticket that was opened to address a blocking issue that would be resolved outside of your address.

Dave

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