Internet installation but missing fiber cable from ATT box in the street to garage
Will I need to get another team of installers besides the one I entered on the website if I have a new house that needs ATT run the cable from the street to the garage or anyone might do this?
I moved to a brand new community owned by only ATT so I cant get cable or other vendor except for ATT. There is an ATT box in the street but was told they need to run the cables from the street to the garage. Is this part of the install or do I need to pay extra? The few techs that did my neighbors were clueless and probably just off high school. Also they left the ONT box and the gateway both in the garage and were lazy to fish the cable to the closet. Perhaps they do not know you can actually run cables through the wall?
How do you go about requesting capable techs or senior teams to address installation issues? Thanks!