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R

New Member

 • 

7 Messages

Sat, Aug 14, 2021 10:12 PM

Installation date different on myATT App vs att.com

My installation date on my app is August 16th, 1-3PM where as the website lists my installation date as August 17th, 1-3PM

Which source is more accurate?

ATTHelp

Community Support

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172.6K Messages

2 m ago

Hi, @rtmunthe, we're happy to help!

 

The website should have your updated installation details.

 

What was the initial date you were scheduled for?

 

Have you called to make sure your installation wasn't rescheduled?

 

Aminah, AT&T Community Specialist

New Member

 • 

7 Messages

2 m ago

Initial date was 8/17

I have not yet called, but the App and Website now display the same date and time.

ATTHelp

Community Support

 • 

172.6K Messages

2 m ago

We're that it's updated now, @rtmunthe.

 

If you need help with anything else, feel free to reach back out.

 

Thank you for contacting the AT&T Community Forums team!

 

Aminah, AT&T Community Specialist

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