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jatopks's profile

Contributor

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1 Message

Tue, Dec 29, 2015 11:20 PM

Installation damage

An ATT contractor is installing fiber in our neighborhood and today I noticed that they needlessly cut landscape edging and my inground sprinkler lines. Who do I call to get this resolved??

Contributor

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1 Message

6 y ago

Actually any company or sub contractor that actually cares about customer service and perception will typically fix damages like this; to tell somebody to contact their local insurace is extremely lame and actually quite callous.

 

If this is what AT&T is telling their subs to do; i.e. don't worry about any damage you do in easements because nobody should put something there then you've got bigger issues than just messing up a few yards as is evident in the Atlanta, GA area where they're doing much worse, i.e. cutting water, gas, cable, electric, you name it.

 

It's a mess and the subs don't care; most of them don't even speak English to boot.  Gotta love it.

Contributor

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3 Messages

6 y ago

The digging and not taking responsibility to fix the damages is getting out of hand. - Raleigh, NC

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