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1 Message

Wednesday, December 30th, 2020 8:10 PM

Installation appointment rescheduled 3 times. Weeks between each one of the appointments, are you kidding me????

I have been waiting over a month to get the service, it was a long wait for the first install appointment, but it's been a bad  year so I was patient and waited, I had the appointment 2 days ago, they rescheduled for today and now they are saying they can do it on January 28th !!

Are you kidding me??? My son already missed the remote school in December, but I can't let him miss more classes in January.

this has to be a mistake. AT&T, help me here!
You are a serious company, you have to be better than this.
Order # (Edited as per community guidelines)

Former Moderator


697 Messages

3 years ago

Hello @agatinoz,


Please be mindful about sharing your personal details like, Phone number, email id, IMEI number, account number, last name, Credit/Debit card number, order number, Driver licence details, address. This is a public forum and your privacy is very important to us. As per AT&T Community Forum's guidelines your personal details will be scrubbed. Have a great day!

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