arbradley5678's profile

New Member


3 Messages

Fri, Apr 15, 2022 11:07 PM

Install issues

Just had a house built in a new subdivision all the neighbors are hooked up but they keep telling me it is an outside issue.

my thoughts



19.1K Messages


Most likely no fiber terminal installed to provide service to home. Equipment shortages have existed since September 2021 when ATT announced they would be 500,000 short of the scheduled 3 million for 2021.

Have seen up to 3 month backlog before service can be provided. 

If local cable is available for interm might be best or use cellular hotspot till facilities issue is resolved.

Need help?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.