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4 Messages

Friday, September 29th, 2023 8:46 PM

Ideas regarding equipment dimensions after upgrade from DSL to Att fiber?

I'm currently using a 2Wire 5268AC as my DSL gateway.  It's been working fine in its current setup, and we have a convenient spot to keep it where we do in the kitchen.  We are upgrading to Att fiber, 500 Mbps.  I would like to continue to use that spot after the upgrade because it looks nice, is out of the way, etc.  But it's not  the widest, so something like the BG320 would be too wide to fit there.

For a typical upgrade like this, what does Att end up using as the gateway?  Would they continue using the 2Wire 5268 (which has an ONT port I see), or would they switch to something like BGW210 (which might work) or something else?

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25 Messages

5 months ago

The standard practice is to put in a 320 modem on a fiber install whenever possible, which requires a fiber line ran straight to the modem location. If you want to keep the 5268 the way it is, you could ask the technician to put in an 010 ont setup instead. The technicians in the area may or may not even have or be allowed to use the 010s at the moment, but it doesn't hurt to ask. This option would require the 010 to be mounted on the wall somewhere inside your house: either next to the 5268 where it can feed directly into the red ethernet port, or somewhere else that can use a cat5/6 backfeed into your current kitchen jack (assuming that your current setup even has a cat5/6 in there, if it's some old house phone wiring then that won't work). 

Community Support

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229.8K Messages

5 months ago

Hello @torkos,
 
We understand your concern and let’s shed some light on it!
 
If you do want to keep the 5268AC as your DSL gateway, then you can ask the technician to set it up to an 010 Ont for you.
 
The 010 goes inside the house (fiber would need to be run right to it).
The 240 goes at the side of the house.
 
 
 The only thing you would have to do is place it up on a mounted surface and the cat6 either goes into a smart panel or directly to where your current modem is or next to the 5268 where it can feed directly into the red Ethernet port, also somewhere else that can use a cat5/6 back feed into your current jack (assuming that your current setup even has a cat5/6 in there, if it's some old house phone wiring then that won't work).
 
We hope this helps!
Leon, AT&T Community Forum Specialist

ACE - Professor

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5.8K Messages

5 months ago

@ATTHelp 

Leon,

what is a 240? As far as I know, no outside onts are installed anymore. 

2 Messages

5 months ago

When you upgrade from DSL to AT&T Fiber, you will likely receive a new gateway that is compatible with fiber technology. The specific gateway model you receive may vary depending on the availability and technology in your area, as well as AT&T's current offerings at the time of your upgrade.

The 2Wire 5268AC you currently have is a DSL gateway and will not be compatible with fiber technology. AT&T will provide you with a gateway that is designed for fiber optic connections. The most common gateway for AT&T Fiber is the BGW210, but they may have other models available as well.

Regarding the dimensions of the new gateway, it's a good idea to check with AT&T or the installation technician when they come to set up your fiber service. They can provide you with the specific dimensions of the gateway they will be installing. This way, you can ensure it will fit in the spot you have in mind.

If you have specific space constraints, you can communicate this to the AT&T technician during the installation process. They may be able to suggest alternative locations or solutions to accommodate the new equipment.

New Member

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4 Messages

5 months ago

I think the BGW210 would fit.  The BGW320 seems to be about 20mm too wide.

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