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Kbh2024's profile

New Member

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1 Message

Wednesday, November 9th, 2022 10:29 PM

Huge compliment to Kerry

I deal with customer service reps every day all day and never have I had someone as courteous, intelligent and helpful as the one who helped me today with AT&T internet regarding a cut service line. His name is Kerry and the service ticket  was set for nov 10. if someone can find out his agent Id. I was able to cancel the order because the gas company (that cut the line) also made a call and a tech came out today but I want to make sure that Kerry receives the recognition due him. I was unable to get his last name or agent number but hopefully someone can look that up. Feel free to reach out to me privately for the address. Simply outstanding.

ATTHelp

Community Support

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207.9K Messages

3 months ago

Hey there @Kbh2024. Thanks for reaching out to us, and we're happy to hear that you had a great customer service experience.

 

We'd be glad to help you submit feedback on the representative that helped you. In order for us to do this, we'll need to meet you in a DM and gather some information to take a closer look for you. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums).

 
We look forward to hearing from you. 
 
Robert, AT&T Community Specialist
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