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avscoupons's profile

New Member

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3 Messages

Sat, Aug 13, 2022 11:10 PM

How to connect BGW320 to old ONT

Received my self installation kit. The fiber cable and SFP were not included. However, my home has an old ONT, so I can’t use those items anyway. There are no instructions for how to connect the new gateway to an old ONT.  Please help! 

Accepted Solution

tonydi

ACE - Guru

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7.4K Messages

2分前

Ahh, yep, the old "is it plugged in?" trick!

Yes, it takes an AC/DC power supply, 12v 2A.  Some install kits have been including two power supplies, one for the gateway and one for the ONT.  Check to make sure you didn't get two.

Any power supply that meets those specs and has a plug that fits in the ONT will work, nothing special about it.

tonydi

ACE - Guru

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7.4K Messages

2分前

You connect the BGW320 to an ONT by plugging an Ethernet cable into the ONT and the other end into the ONT port (Red) on the BGW.

I take it you moved into a place where the previous tenant had fiber?

New Member

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3 Messages

2分前

Yes, that is exactly the case.  I have tried that and it is not working. I’m wondering if there needs to be power going to the ONT from the outlet?  There is no power cord, but it looks like it needs a power source??

New Member

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3 Messages

2分前

Thanks! You have been most helpful!! 

browndk26

ACE - Professor

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4.8K Messages

2分前

If you haven’t got your service up and running, call 800-288-2020. Say internet, failed self install to schedule a tech visit. Should be no charge. 

New Member

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10 Messages

2分前

As of this date (August 2022), is it true that new AT&T fiber installations are using a combined ONT/gateway?  

dave006

Scholar

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3.3K Messages

2分前

It varies based on what is available for your install. If you get 2 Gbps or 5 Gbps service you will have a BGW320-500 or BW320-505 as they are the only Gateway's that supports those tiers.

If you order 1000 Gbps or lower speed tiers you may receive a BGW210-700 due to supply issues from the suppliers Humax (BGW320-500) and Nokia (BGW320-505).

Dave

(edited)

New Member

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10 Messages

2分前

dave006:  Many thanks.

--Scooter

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