Learn how you can get the iPhone 13 now!
G

New Member

 • 

2 Messages

Tue, Aug 17, 2021 8:33 PM

How many months does it take to get fiber optics installed?

AT&T has been digging up our neighborhood for MONTHS!!!!!!!! When does it end?  Holes, flags, trucks, spools all over for the entire summer.....sick of seeing it...will they be done by Christmas????????????????

Hyde Park , Green, Ohio

New Member

 • 

2 Messages

2 m ago

and I don't even use AT&T!!!!!!!!!!!!!!!!!

ATTHelp

Community Support

 • 

171.5K Messages

2 m ago

We're here to help point you in the right direction on getting an ETA for these lines, @greenoh!

 

You will need to get in contact with our Buried Wire Service to get an update on when the digging will be done in your area. You can call our Buried Wire Center at 800.924.9420 Monday through Friday between 8:00 a.m. and 6 p.m. ET. 

 

Thank you for being a part of our AT&T Community!

 

Donovan, AT&T Community Specialist

my thoughts

Employee

 • 

18.1K Messages

2 m ago

It depends on many different factors...

The size of the build out... could be from 60 to over 800 addresses, the more addresses the longer it takes.

Burial takes much longer than aerial being placed on poles.

Permits

Possible traffic re routing

Labor shortage with COVID 

Material shortage due to COVID, many construction projects are delayed due to not enough product on hand from home construction to commericial.

As a general rule from planning to activation can take up to 2 years. 

Do you known where the PFP is located? The size of the PFP?

There are three relative size PFP, the smallest supports up to 288 addresses, the single door cabinet is up to 432 while a double door cabinet is up to 864. 

example of 144 unit (12 rows x 12 columns)

ATT construction in our neighborhood | AT&T Community Forums

and a double door

ATT construction in our neighborhood | AT&T Community Forums

Need help?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.