Get superfast AT&T Fiber internet
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New Member

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2 Messages

Friday, July 31st, 2020 3:13 AM

How do I contact the engineering department for Fiber Internet?

I’m purchasing a new construction home and would like to get fiber internet since att is the provider for that area. I was told to contact the engineering department.

Accepted Solution

Official Solution

davemize

ACE - Professor

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3.7K Messages

3 years ago

Check the addresses of the homes on either side of yours at https://www.att.com/availability/. If any has fiber, contact 800.288.2020 and request an address validation. Be prepared to give the addresses of the neighbors that have fiber. You'll get a service ticket to confirm the request. Usually takes 1 - 2 weeks to resolve these.

Constructive

Employee

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30.4K Messages

3 years ago

The first step is to check if available in close neighborhoods

New Member

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1 Message

8 months ago

I am currently running into this issue. We are on a new street but AT&T is available a few streets away and the technicians were out installing lines on our property line a month ago. Cannot seem to get an update from anyone at AT&T and have already requested new service to the address several times.

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