Get superfast AT&T Fiber internet

New Member


2 Messages

Friday, July 31st, 2020 3:13 AM

How do I contact the engineering department for Fiber Internet?

I’m purchasing a new construction home and would like to get fiber internet since att is the provider for that area. I was told to contact the engineering department.

Accepted Solution

Official Solution


ACE - Professor


3.7K Messages

3 years ago

Check the addresses of the homes on either side of yours at If any has fiber, contact 800.288.2020 and request an address validation. Be prepared to give the addresses of the neighbors that have fiber. You'll get a service ticket to confirm the request. Usually takes 1 - 2 weeks to resolve these.




30.4K Messages

3 years ago

The first step is to check if available in close neighborhoods

New Member


1 Message

8 months ago

I am currently running into this issue. We are on a new street but AT&T is available a few streets away and the technicians were out installing lines on our property line a month ago. Cannot seem to get an update from anyone at AT&T and have already requested new service to the address several times.

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