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bethanylmartin's profile

New Member


1 Message

Monday, March 20th, 2023 7:13 PM

How can I confirm when my line will be repaired?

I moved into a new construction home and on the date of my scheduled installation the tech said that the line had been damaged and would need to be repaired. This was on February 17, 2023. He said that it would be repaired within two weeks. I have yet to be contacted about this and I have called the tech  who came that day and he says he can’t give me a date. How can I move this along or know when my line will be repaired?

Community Support


232.8K Messages

1 year ago

We're here to provide information on your wire request, @bethanylmartin!


Due to the nature of your request, we will need to move this conversation into a direct message. This way we can access your account to find the most up-to-date informaiton on your wire repair. Be on the lookout for a chat notification in the upper right-hand portion of the page, next to the bell icon.


We look forward to speaking with you!


CalebP, AT&T Community Specialist 

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