House turned into Duplex, NEED HELP!
I just moved into my house, which 1/2 of a newly built duplex (units 101 and 102). This was previously only a house, so, as far as ATT is concerned, once my neighbor established service (using just the street address and not a unit number), I can’t set up service because there’s already an account at this address.
It’s not my neighbor’s fault because ATT does NOT have the unit numbers under the “Check Eligibility” feature, so he just ended up using our street address...
Now ATT refuses to send a technician to set up my side of the house with fiber...
I have my own mail box, water meter, electric, gas, etc.