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Thu, Oct 22, 2020 6:13 PM

House Number Not Recognized

I moved to 410 Huntington Drive, Lebanon, TN 37087 (new construction). I went to purchase 300MP fiber internet plan and it tells me that the house number is not recognized on my billing info. I'm almost positive you are available there as my neighbor, two blocks down, has AT&T. I would like to complete this via internet so I can keep all the offers I had $200 reward card, free installation, $20 off, etc. Can you please help? 


my thoughts



16.5K Messages

a month ago

You need to call to request an ADDRESS VALIDATION case be opened... should be given a case number with response in several weeks to add your address to the database.

Once added, can then try to order service online.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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