Hole on my yard
who can I contact about a grave size hole that AT&T dug in my front yard a few weeks ago?? They filled the hole, but only about 1/2 way and threw a handful of grass seed on it. It’s dangerous and someone could easily get hurt if they don’t see it and fall. I’ve and called the main customer support line and they couldn’t help. They referred me to the Engineering Dept (866-620-6900). I called them at least 5 times and still got nowhere. Two of the times they gave me a ticket number and assured me they would get back to me within 1-2 days, but the first ticket (PQ2CGM69) was 4 weeks ago, and the second (PQ2CK020) was 2 weeks ago and still no one contacted me. When I called again today, the person I talked to told me to call 800-894-0374, I tried calling that number I received a message saying ‘This number is no longer in service’.
i am currently not a customer of AT&T and probably will be never be if this the way they treat them.