New Member
•
1 Message
Hole in my yard and subcontractor hasn’t returned
About 2 months ago an AT&T contractor requested access to our yard to upgrade the fiber lines. There is a 3 foot hole in my yard and they have not returned. A tree is now growing in that hole. Don’t know who to contact.
Accepted Solution
Official Solution
spoom2
Expert
•
18.4K Messages
1 year ago
Contact the buried wire center Monday through Friday between 7:30 a.m. and 6:00 p.m. ET
0
0
ATTHelp
Community Support
•
221.7K Messages
1 year ago
We're here to help get your yard finished, DOliv!
We suggest getting started by contacting out Buried Wire Center at 800.924.9420 Monday through Friday between 8:00 a.m. and 6 p.m. ET. They can check to see if there is an active ticket for repairing it, or if it has hit any type of delays.
Let us know if you have any further questions! Thank you for being a part of our AT&T Community.
Donovan, AT&T Community Specialist
0
0
tonydi
ACE - Guru
•
9.9K Messages
1 year ago
Hey ATTHelp Donovan.......no copying!! 🙄
0
bevarner
New Member
•
2 Messages
1 year ago
The times posted aren't correct. I've tried multiple times to call the buried wire center and keep getting a "these offices are closed" message.
(edited)
0
0
spoom2
Expert
•
18.4K Messages
1 year ago
We can only give you what we've been given. I don't know if yesterday was a holiday for AT&T or not
0
0
bevarner
New Member
•
2 Messages
1 year ago
Right, but it's still not open today.
0
0