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wmsch's profile

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Saturday, May 21st, 2022 11:13 PM

Guys dug up my yard last year and left

A couple of guys dug up my yard last year to put in, what I’m guessing, is fiber for AT&T, a never cleaned up or repaired what they did.

when Google came through a few years ago they patched my yard with a week of tearing it up.

I called about the exposed wires on the utility box and the yard… they closed the box and that’s all.

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Community Support


231.2K Messages

2 years ago

We can help you with that property damage, wmsch.


The best thing to do is to file a property damage claim. Here is how you do that:


File a new claim

If you need to file a new claim, have the following information available:

  • Location – The physical address or GPS coordinates for the location where damage occurred.
  • Photos – Include close-ups and wide views of the area damaged. If possible, include photos of the person, vehicle, or equipment that caused the damage. Photos can be from cameras, cell phones, or other devices.

Once you have the information together, call the Claim Center at 855-365-4976.

Once the administrator receives the information, they will assign it to a claims examiner. The examiner will generally contact you within 3-5 business days to discuss the report and get additional information.


Track an existing claim

If an AT&T representative has given you a claim number and you haven’t heard anything in 24 hours, or you’ve already filed a claim and want to follow up, call 855-365-4976 to check the status.  Or, you can also go to


If there is anything else that we can do for you, please let us know. 


Thank you for posting with the AT&T Community Forums. 


Matthew, AT&T Community Specialist

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