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jacquesm's profile

Contributor

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1 Message

Sat, Aug 13, 2016 12:13 AM

Giga Power installed less than 30 days

So I have gigapower installed - less than 30 days and now it's not working. 12 years of internet service with AT&T not an outage that I recall or need for a service call. Calling AT&T is frustrating experience as expected  (20 minutes to talk to someone) - is it really difficult for AT&T to have a person answer a service call instead of having fake keyboard noises while you talk to a computer? Eventually I am without service since the person on the phone had no idea what an alarm on the white box was or what was/is Gigapower internet. Best bet? A fiber line buried in the gravel driveway 2 inches below the surface - where I told them not the put it - Thanks AT&T - perhaps Google Fiber can help.

ATTHelp

Community Support

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176.4K Messages

5 y ago

Hi,

 

We will need more details regarding your account and just sent you a private message via the community forums. Click here to reply back.

 

-ATTU-verseCare

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