Our Community Forums will be closing on June 27, 2024. Please visit att.com/support for all your support needs.
Get superfast AT&T Fiber internet
ATTHelpForums's profile
Community Support

Community Support

 • 

2.7K Messages

Tuesday, February 7th, 2023 7:14 PM

Getting A New BGW320 For Your Fiber Service? - Helpful Information from the AT&T Community

Learn how to set up your BGW320 with some helpful videos!

How to replace your old gateway with the BGW320

Learn how to setup your new BGW320

Are you having trouble with your internet?

Check out AT&T's Troubleshoot and Resolve app if you have trouble with your internet service. With it you can:

  • Resolve loss of service
  • Improve Wi-Fi
  • Check for an outage
  • Schedule a tech

Please note: If our system determines a tech is needed, it will help you schedule one. The BGW320 is for fiber-only customers. 

ChrisZ, AT&T Community Specialist 

AT&T Help

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

Accepted Solution

Official Solution

Community Support

 • 

2.7K Messages

1 year ago

Replacing your 210 for a BGW320? The videos above will help!

ChrisZ, AT&T Community Specialist 

ACE - Guru

 • 

9.9K Messages

1 year ago

Note the recommendation to use a power strip instead of plugging directly into the wall.  😁

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.