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Roncore's profile

New Member


1 Message

Thursday, March 16th, 2023 6:21 PM

Fiber relocation (only down a few inches!)


What's the appropriate route to have a fairly new (6 months?) fiber install relocated maybe 5 inches down?  Also, does anybody know the cost for the service call?

When the install tech came out, he had to put it up about 5 inches higher than my outlets because there was an old gas line in the wall.  I have since removed that line, and I'm about to put a projector screen up which will cover at least half if not all of the inside fiber drop location.  I may very well be able to just install the screen over it, but I'm not sure how far the screen will sit off the wall.

Accepted Solution

Official Solution

Former Employee


22.5K Messages

1 year ago

Standard service call is $99,

Dispatch on Demand $149

Call 800-288-2020 to schedule the appointment to move the wall jack.

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