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Ginnyh's profile

New Member

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1 Message

Wednesday, November 16th, 2022 4:22 PM

Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter.

I need to know where to file a claim for the damages and the cost of the water leak.

Thank you,

Accepted Solution

Official Solution

spoom2

Expert

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17.9K Messages

6 months ago

property damage claim Has some added information

Constructive

Former Employee

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31.3K Messages

6 months ago

1 800 288 2020

New Member

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2 Messages

2 months ago

I filed a claim due to damaged caused by fiber optic cable installation in my neighborhood.   I was given a claim number and a rep from AT&T came to review the damage.  The rep took responsibility for the damage caused to my sprinkler system in several locations.  They told me to schedule repairs and submit the invoice to Sedgwick for repayment.   I was told by sedgewick they would submit the payment request and call me back.  This never happened and when I called for an update I was given the run around.   I've spent several hours on the phone with AT&T to be no where.   Has this been others experience as well?

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