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knauer09's profile

1 Message

Sunday, December 3rd, 2023 10:31 PM

Fiber Optic Home Internet Berks Count PA

When will fiber optic come to Boyertown PA.  I am tired of paying Xfinity.  Their prices are extremely high and their customer service is crap.  

Community Support

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232.3K Messages

6 months ago

Hello @knauer09,

 

Thank you for reaching out to us! We understand that you want our AT&T Fiber Internet service, and we'd be happy to assist you with this. 

 

For Fiber Internet availability please click on check availability, and enter your ZIP code/address. If on the website it shows as available, then you can order it online or call our team at 844.886.4258, and they will let you know further installation process.

 

We'd also recommend checking out our information on when faster AT&T speeds is going to be available. You can also sign up to be notified when Fiber internet service is available at your address.

 

There are a few factors that could be preventing your address to have Fiber internet service:

  1. Distance – AT&T Internet is a distance-dependent service. If you are too far away from the equipment, certain services may not be available. This means your neighbor may have service, but your home cannot. 
  2. Equipment is not available – To get service, AT&T Internet equipment has to be in the area. In some instances, it isn't. As above, this could mean a neighbor may have it, but service was not expanded to your home. We do not have information if or when it will be. If you have 1 Gig Fiber and want to upgrade to 5 Gig, please be patient with us we work to expand that footprint.
  3. The area is not built for AT&T Internet/ Fiber – some areas are not internet ready. The Community team does not have information if or when it will be since installation is factor dependent as mentioned at the top of the page. Distance and equipment can also play a factor in instances like this.
  4. Another competitor services the area - This happens from time to time but it does not mean all services are not available to you. Check out other internet options below!
  5. For some internet services, what is offered during the point of sale is an estimate. Most of the time, what is offered will be installed. To determine if service is available, our techs will perform tests beforehand and let you know of any issues.

 

We are continually expanding our fiber footprint to many households every day. You can sign up for a notification if it does become available in the future, please visit http://sm.att.com/4d280083. We will send you a notification via your preferred method as soon as AT&T Fiber becomes available to you.

 

However, if AT&T Fiber Internet is not available, you ca also check our other internet plan. Learn more about our ⁠AT&T Internet Air and other ⁠AT&T Internet plans.

 

Hope this helps!

For further assistance, we are always here to help!

 

Thank you for contacting AT&T Community Forum.

Nate, AT&T Community Forum Specialist.

Former Employee

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22.4K Messages

6 months ago

Pennsylvania is not one of the 21 ATT hardwired states… 

Here are all the states where AT&T has fiber service. It’s available in most large cities and towns, but you’ll want to search your zip code to confirm whether you can get it.

  • California
  • Nevada
  • Texas
  • Oklahoma
  • Kansas
  • Missouri
  • Ohio
  • Kentucky
  • Michigan
  • Indiana
  • Illinois
  • Wisconsin
  • Arkansas
  • Louisiana
  • Tennessee
  • Mississippi
  • Alabama
  • Georgia
  • Florida
  • South Carolina
  • North Carolina

Pennsylvania is primarily a Verizon state in metro areas as all the other states in the North East.

However you area is not Verizon Fios but WindStream, that is the telco provider your question should be directed towards. DirecTv Streaming will work with your local ISP, and cellular tower service for phones should be available but residential internet from ATT would not.

https://broadbandnow.com/Pennsylvania/Boyertown?zip=19512

lists the ISPs for the zip code… (2) cable companies, (1) telco, (3) satellite internet, (2) FWA, (1) Fixed Wireless

(edited)

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