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New Member

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3 Messages

Wed, Dec 29, 2021 1:19 AM

fiber optic cable installation

Your website says that FOC is not available at my address- XXXX Sage Canyon Road, Saint Helena, CA 94574.

However, internet professionals are telling me that FOC could be pulled to my location.  True?  Could the expense be shared by multiple customers in our near area, an FTTN system?  What speeds are possible with an FTTN system, and can symmetrical speed be delivered?

I would like to discuss over the phone.  How can I do that if I can not include my name and phone number???

ATTHelp

Community Support

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189.5K Messages

Il y a 5 m

We're happy to see that you're interested in AT&T Fiber, ddllmcb!

 

We're working tirelessly to bring Fiber to more neighborhoods across the country. Several factors come into play when setting up Fiber availability. You can learn more about why faster AT&T speeds may not be available in your area right here in the forums.

 

You can also submit an address research request to be notified when Fiber is available to your home. Lastly, if you're a property owner or represent your neighborhood (such as an HoA president) and want to get AT&T Fiber for your area, check out our page on how to bring Fiber to your property.

 

Thank you for contacting the Community Forums team! If you have any other questions, we'll be here.

 

Aminah, AT&T Community Specialist

my thoughts

Employee

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19K Messages

Il y a 5 m

Is ATT hardwired internet currently available at your address?

If yes, what is the best speed listed?

FTTN or Fiber To The Node was deployed from 2006 to end 2015 by ATT.

Fiber to a point using last distance existing copper phone wiring.

Depending on the facilities such as F, K or N card, single or bonded pair service and the copper distance determines your best speed.

Best would be internet 100/20, this is bonded pairs on same K or N card with distance under 1000 feet.

Other speed tiers for FTTN would be 75/20, 75/8, 50/10, 45/6, 25/5, 25/2. 
ACCESS accounts (10/1) can be provided on FTTN. 

EDIT…. 91% of addresses within zip code has ATT internet option IPBB or Internet Protocol BroadBand which includes FTTN and IP-CO or IP-RT ADSL2+ with speeds of 18/1 or lower such as 10, 5, 3, 1.5, .76. 
Sonic appears to service around 50% of addresses.

https://broadbandnow.com/California/Saint-Helena?zip=94574

(edited)

New Member

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3 Messages

Il y a 5 m

Again, thank you!  I opened the Broadbandnow.com website and found a number for ATT.  I called, waited 30 minutes to be connected to the business desk, and was told that there are no plans for fiber in my area, and there is no way that I can request it.  Not even a way to find out if there is a plan or schedule for fiber to be pulled to my area.

Is there any way that you can help more?

browndk26

ACE - Professor

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4.5K Messages

Il y a 5 m

ATT does not announce when and where fiber will be deployed. If you see it being deployed, they will not say when it will be available to order. 

my thoughts

Employee

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19K Messages

Il y a 5 m

Willing to relocate?

For a listing of around 25% of all ATT fiber will be found in apartment/ condo complexes. 

https://www.att.com/att/multifamily-property/locator/

Otherwise wait and see what may be available by 2026 when 50% of ATT hardwired footprint will be direct fiber or consider 30 million out of 60 million hardwired locations.

The government infrastructure bill may increase that but all that money will be divided over the next 5 years by all ISPs with many projects not even starting to later. This will result in higher percentage of fiber by 2030 as most projects are around 2 years with limited materials and labor means expansion is on stages.

edit… with a population just over 6100 Would not expect to be high on list… 60,000 population within 5 square miles is a different expectation. 
https://www.google.com/maps/place/St+Helena,+CA+94574/@38.5191908,-122.6670381,10.57z/data=!4m5!3m4!1s0x80845097f634c3a1:0x1569afca2c177b97!8m2!3d38.5052429!4d-122.4703868?hl=en-us

Santa Rosa to the west has some fiber, they also have a population of 179,000

(edited)

New Member

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3 Messages

Il y a 5 m

Thank you, but very disappointing.  Korea has fiber everywhere, China and Japan are not far behind Korea.  We are on our way to solidifying our status as the world's leading Third World country.

No skin off my nose- I can speak Chinese and Japanese.

dave006

Scholar

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2.8K Messages

Il y a 5 m

@ddllmcb 

What services show for your address using this link: https://www.att.com/availability

However, internet professionals are telling me that FOC could be pulled to my location.  True? 

Yes Fiber can be pulled to any location the issue is at what price. Here is a link where you can request assistance and pricing for Dedicated Internet.  

https://www.business.att.com/products/att-dedicated-internet.html

Or you can call to talk to a DID sales rep at 877.557.0723

It is going to be very, very expensive!

Could the expense be shared by multiple customers in our near area, an FTTN system?  What speeds are possible with an FTTN system, and can symmetrical speed be delivered?

If you are already in a FTTN ( speeds 25,50,75,100 )service area you are already 1 step closer to Fiber. But no a FTTN system is symmetrical. But your are half the way there as only the last mile needs to be upgraded. There is already Fiber (and spare Fiber) to the FTTN equipment.

AT&T announced We've got the opportunity to convert our VDSL... to fiber-to-the-home" in locations where AT&T already has fiber in the neighborhood, AT&T CFO John Stephens said at an investor event in March 2021 the initial number were 4-5 Million be have been cut to 3 Million due to the shortages in Fiber and chips.

I would like to discuss over the phone.  How can I do that if I can not include my name and phone number???

This is not going to happen unless you live in a neighborhood with a HOA or POA were they can negotiate for the entire neighborhood.

Dave

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