Fiber internet cable burial
We had fiber internet installed in the neighborhood recently and we decided to sign up for it. They had to run the cable from the street to the house. No problem there. Was told someone would come out in about 7-10 business days. After 3 weeks they still hadn't come out. We called and the customer service rep we talked to said an ATT tech would have to come by and verify that it was their cable before putting in the ticket to bury it as the install tech never put in the ticket for burial. The tech came out the next day and verified it is att fiber cable and he would put in the ticket to bury it. We got a text from ATT that said that someone would be by no later than 10 /28. That is 7 weeks from the initial install. I called customer service to see if it could be buried sooner and they said they would put in a request for the contractor to call me but could not tell me if it would be done sooner. It is ridiculous to expect someone to wait 7 weeks for the cable yo be buried. If I get fined by the HOA for the exposed cable, I expect ATT to pay it.