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theresa_richards_lutheransouth's profile

1 Message

Thursday, May 16th, 2024 7:34 PM

Fiber installation

I work at a Prek-12th grade private school and we were just told by an AT&T contractor that they are going to be installing fiber lines starting Monday that will cause power and internet disruptions to our campus. We have one week of school left and our High School students take their finals all next week. How can we go about requesting this work be delayed until after school is out on May 24th? The contractor is under the assumption we are a church, WE ARE NOT A CHURCH. We are a school, Lutheran South Academy on Ryewater Dr in Houston

Thank you for your help.

Community Support


232.8K Messages

1 month ago

Hi @theresa_richards_lutheransouth,

We understand your concern, and we request you to get in touch with our team.
The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs. This means we won’t be able to look into account specific concerns.  To get the help you need for your unique issue, please review our Contact Us page, and choose the best option to reach out to us.  You can call, chat, or reach out via social media, and we can review your specific issue and provide you support.  If you feel your issue isn’t account specific, and can be answered generally, please let us know, and we’ll be happy to help


Thank you.

Mike, Community Specialist.

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