Fiber Installation Failure
Fiber Installation Failure - my story:
So, I heard AT&T fiber might be available in my neighborhood. I called to check, and they said it was available, so I order it.
Installer starts the process with my wife before I get home, and when he produces the equipment it is DSL! Not what I ordered!
He explains the fiber is being installed in the neighborhood, and it will soon be actually available but not now.
I try DSL for 3 days and it is much less capable than my existing cable connection so I cancel.
After many phone calls, I still have to pay the $100 installation charge, though I did not order DSL nor did AT&T install the service I did order.
Is there a process available to dispute this matter?