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TheCaptainFiber's profile

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4 Messages

Thursday, July 7th, 2022 10:03 PM

Fiber cable relocation

Hey there, we just had Fiber installed yesterday (7/6/22) (5Gbps), it was run along the outside of the house (no ONT terminal, straight fiber from fiber junction to gateway). The run is roughly a U shop (comes in on right side of house, then runs along the backside, comes back towards the front on left before coming into the wall). We may run into an issue with burying it and are looking for alternatives (I REALLY would love to keep fiber). If I was to personally run fiber inside my house crawlspace (Florida) to the room the gateway is in now, and to the other side of the house's wall where the fiber drop meets the house, would ATT be able to cut the outside line, then re-terminate at the wall closest to it and connect into our fiber run on both sides of the house? Alternatively, if I wanted to re-run the ATT drop inside the house (black fiber cable - guessing outdoor rated), could we cut it on the outside, then move it, run it through our crawlspace, and have ATT re-terminate it again? (This would potentially save from the pitfalls of terminating on one side of the house - one of the termination points would be inside a garage - I'm not sure if there's any heat restrictions in place that would stop it, it gets warm in the garage but nothing above 110 farenheit). I'm guessing they would charge a $149 service fee of sorts (and If we bought our own cable, fiber cable pricing as well).

Just looking for alternative options right now and to summarize, these 2 were the best I could think of to remove the need for the outside bury:

  • Cut the outside U section of the line: Terminate on one side of the house closest to pole, we use our own fiber cable internally through crawlspace, then either our own SFP+ connector into the BGW320, or have ATT re-terminate that side as well,
  • Cut on outside of house closest to entry point to gateway: Cut, then run that cable internally in our crawlspace, have ATT re-terminate it on the gateway side.

If there's anything that we potentially could do elsewise, I'm all ears

Community Support

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230.7K Messages

2 years ago

We can answer your questions on the outside line, .

 

AT&T does charge a fee to relocate equipment within the home, including activating jacks/ports in a new location and rewiring, but all fees will be discussed by the technician prior to work starting.

 

To have the outside line buried, please contact our Buried Wire Center at 800.924.9420.

 

Thank you for contacting the AT&T Community and Forums.

 

Jennifer, AT&T Community Specialist

ACE - Professor

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5.8K Messages

2 years ago

Do as @ATTHelp  suggested. Schedule a tech visit to move the gateway. Discuss what you want with the tech. Then decide what to do, if anything. Ultimately it would be best to have the tech do all the work with att fiber. Less connectors from the fiber terminal to the gateway is better. Minimum $150 charge. 

Scholar

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3.8K Messages

2 years ago

The run is roughly a U shop (comes in on right side of house, then runs along the backside, comes back towards the front on left before coming into the wall). We may run into an issue with burying it and are looking for alternatives...

Since it is buried with a spade it should not be an issue. If you want to use the crawl space you could pre-run a conduit or with a pull string (mule tape) for the tech to easily use.

Tech could terminate your drop at the first wall and add a Slack NID and then run a new section of indoor or shielded fiber under the house to the target location.

As previous suggested options make a fiber move request and discuss with the tech. 

You comment about the garage was unclear as there should be no powered devices placed there due to limited access to 110v power and you sure don't want a BGW320 sitting in the Garage.

What did you envision being a transition in the garage?

Dave

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