Pre-order the New Samsung Galaxy Z Flip4 & Galaxy Z Fold4 and, for a limited time, get twice the storage and a free case!
Get superfast AT&T Fiber internet

New Member


1 Message

Sun, Sep 12, 2021 3:01 PM

Facing issues with the High Speed fiber Internet

Anyone else order the new high speed fiber internet only to have it stop working 2 weeks later and then told you have to wait 5 days for a tech to come and fix it?




3.1K Messages


Sure it really depends on the timing of your outage, what the issue is, and the available tech schedule in your local area.

When did you report the outage and when is the service call scheduled for?

Note: last week was a Holiday week so there are some areas with service backlogs as well as storm damage areas requesting techs from other service areas to help with the Hurricane / flood recovery.


Need help?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.