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zwillms's profile
zwillms
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The 5th element!
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New Member

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20 Messages

Wed, Sep 9, 2020 4:01 PM

Extend ATAT Fiber lines

My house is less than 200 feet from an AT&T fiber line, but my residence is marked as being in a no coverage area. What do I need to do to get the line moved 200 feet? I don't care what I have to pay but I need internet service.

zwillms

New Member

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20 Messages

1 y ago

I also know that my neighbor, one house down, would also pay for the extended service.

davemize

ACE - Professor

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3.5K Messages

1 y ago

If neighbors on either side of you (not across the street or around the corner) have fiber, try submitting an address validation request at 800.288.2020. Be prepared to give the addresses of the neighbors that have fiber. You'll get a service ticket to confirm the request. Usually takes 1 - 2 weeks to resolve these.

 

You should know that AT&T isn't concentrating on fiber expansion in existing neighborhoods any more. Most new fiber is dedicated to 5G towers, government & emergency services and new housing developments.

 

Alternatively, You could consider ordering dedicated business internet. Installation costs are around $10 per foot from source, so 1/2 mile of fiber would be around $26K. The service requires a multiyear agreement, 2 or 3 years, instead of 12 months as with residential service. Costs start at $550 per month for 10/10 internet around $1080 for 100/100. You can get more info at https://www.business.att.com/products/dedicated-internet/#/.

my thoughts

Employee

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18.1K Messages

1 y ago

Is the 200 feet fiber a FIBER TERMINAL for residential service?

IF not, how far away is the closest house that can have INTERNET 1000?

 

If your referring to a pole with fiber markings, this is just indicating fiber is buried in case anyone is planning on digging... could be heading to a cell tower, school, government, business or subdivision for either FTTN or FTTP.

Proliferation of fiberglass 'Q-tips' rankles residents in Jefferson Parish  | News | nola.com

 

You need residential fiber service from a local PFP to have the service.

IF that is not available to you, then can consider if willing to spend $100,000 over next 3 years to have DEDICATED BUSINESS INTERNET. This includes providing a direct 1:1 fiber line, residential is 1:32 shared connections... internet 100/100 for the three years. Estimate cost of around $1100 a month after installation cost... 1 mile of fiber around $50,000.

(edited)

zwillms

New Member

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20 Messages

1 y ago

Within the past 2 months, AT&T strung new fiber along the power lines down my street and into a neighborhood immediately before my house. The entire neighborhood and the road leading up to it, has been connected to fiber. However myself and my neighbor, the last two houses on the street for miles, do not get this service.

 

 This evening I went out and traced the cables from the start of the road. From the point where the cable branches off of the Pole and into the neighborhood, the cable does not continue past that point towards my house. With a measuring wheel from the last pole with fiber to the pole infornt of my house marks 455ft.

 

 Is there a way to get the line extended for standard residential access? Or is the only option a dedicated business line?

zwillms

New Member

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20 Messages

12 d ago

It's been a long time but I am finally getting a service tech to come out and evaluate my address!!!!!!! Here's hoping! I've lived on Hotspot for 6 years now. I'm so excited

zwillms

New Member

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20 Messages

10 d ago

It was all a lie by customer support......... No tech came out. No one could agree that the ticket had even been created and after hours they just said wait and see.

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