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New Member
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2 Messages
DSL box
Remodeling needs box off the wall for a few hours, it will stay in the same place. Can the DSL box just be separated from the wall?
Responses
ATTHelp
Community Support
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127.3K Messages
24 days ago
Hey @Ibarra1,
We are here to help with your inquiry. If the box is a DSL box. As long as you do not disturb the wires. There should be no problems. If it is an ONT box, we do not recommend separating the ONT box. The ONT boxes using fiber cabling which run on light and dust will effect your connection.
Let us know if this helps.
Max, AT&T Community Specialist
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Ibarra1
New Member
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2 Messages
16 days ago
Thank you for the help, here a picture
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