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New Member

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2 Messages

Sun, Jul 12, 2020 12:06 AM

DSL box

Remodeling needs box off the wall for a few hours, it will stay in the same place. Can the DSL box just be separated  from the wall?

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Brand User
ATTHelp

Community Support

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127.3K Messages

24 days ago

Hey @Ibarra1,

 

We are here to help with your inquiry. If the box is a DSL box. As long as you do not disturb the wires. There should be no problems. If it is an ONT box, we do not recommend separating the ONT box. The ONT boxes using fiber cabling which run on light and dust will effect your connection.

 

Let us know if this helps.

 


Max, AT&T Community Specialist

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New Member

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2 Messages

16 days ago

Thank you for the help, here a picture

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