New Member
•
1 Message
Dirt Removal
AT&T is installing fiber in my neighborhood. They dug a hole for a box and left a huge pile of dirt in my yard. I don't want to file a claim because I'm not trying to recover any money for damages. I just want to get the pile of dirt removed. I was transferred 10 different times today on the phone before I gave up. Please tell me who to notify to get the dirt removed. Thanks!
ATTHelp
Community Support
•
192K Messages
3 m ago
Let's get that hole filled for you, @zenmogwai!
We see that you don't want to file a claim, but to get this resolved that would be the course of action to take. To do so you will need to have the following information:
Once you have the information together, call the Claim Center at 855-365-4976. Once the administrator receives the information, they will assign it to a claims examiner. The examiner will generally contact you within 3-5 business days to discuss the report and get additional information.
Don't hesitate to reach back out if you ever need our assistance again. Thank you for choosing the AT&T Community Forums!
CalebP, AT&T Community Specialist
0
0